Customer Satisfaction

May 2016

I talked to you a couple of weeks ago about the ASGCO® return idler changer we recently installed on
one of our 72” conveyor belts at Fording River Operations.

This unit is really a game changer for me, not only will it allow us to replace our return idlers in a fraction
of the time it previously took, (probably 75% less time) but the process is now much safer due to the fact
that we no longer have to try and stand or kneel under a conveyor belt in a curved, sloped, and sometimes
slippery conveyor tube, while trying to physically lift a 130 lb. return idler in place.

It also seems to be a well designed, sturdy product. Our plan is to install several of these idler changers
on our conveyor belts in the future.


Greg Sullivan
Process Serviceman
Fording River Operations
Elkford, BC, Canada


March 2016

I would like to commend all of the guys you sent to our facility today. I was incredibly impressed
by each one of them. Typical contractors on our site take hand holding to ensure that all of our
safety requirements are met. Your employees were the exact opposite. They chocked their wheels
without our reminding, came prepared with locks and tags, tied off when using their come-a-longs
on the take up, and went through our SLAM risk assessment with us before starting work.
Please ensure that their supervisor receives my gratitude for sending these guys our way.
I will personally be requesting them the next time we receive your repeat business. Very nice job.


Paul Phillips
Plant Superintendent
Unimin Corporation


December 2015

I just wanted to let you know that your service team (Hassin, Bruce and Corbin) did an excellent job
replacing the conveyor belt for us.  They had great attitudes and very easy to work with.
Again, thanks for sending such a great service team to replace this belt for us!

Thank you,
Matt Detweiler
Maintenance Manager
Towamencin Municipal Authority


April 2012

Our Baltimore crew did a complicated job for a marine terminal. The job required much upfront work for the crew.
While on this job our crew had a Safety Audit done. There were 35 items and procedures reviewed
on the Audit…..Out of 140 points – this team got 140 points.

Comments on the audit were:
“Very Safety Oriented and worked well communicating with us around rail cars”

Kudos to this team of guys, they did an outstanding job!

Beth Hertzler
Safety Director ASGCO Manufacturing, Inc.


April 2012

At 10:30 Friday evening I received a call from James Geiger the shift foreman at ICM, Paradise quarry.
He expressed an immediate need for 155′ of 24″ 2 ply belt as well as 4 troughing idlers. I called Bob La Due,
our Service Manager and he took care of all the logistics. The materials were delivered before 2:00am.

I then met with Larry Lefever, Maintenance Supervisor for Paradise, Devault, and Talmage quarries.
Larry expressed his sincere appreciation for the great service. The above was for the wash plant and
they are extremely busy and couldn’t afford any down time. This is a job well done by Bob and his team.


Larry Bragg
ASGCO Conveyor Belt
Accessories and Service


May 2012

I want to personally thank Jeff Jurasits & John Hitzfeld for their efforts in Nevada! As always,
my company’s relationship with ASGCO and their staff has been nothing but exceptional.
Again, I thank everyone at ASGCO for their support.

Dave Corson-President
Industrial Mining Supply